Development of the System to Support Tourists’ Excursion Behavior using Augmented Reality

The purpose of this study is to develop an information system (AR recommended GIS) to support tourists’ excursion behavior by making the accumulating, sharing, and recommending of information concerning urban tourist spots possible. The conclusion of this study can be summarized into three points as shown below. (1) In order to support tourists’ excursion behaviors by integrating SNS, Twitter, Web-GIS, recommendation system, and Smart Eyeglass, in addition to making the accumulating, sharing, and recommending of information regarding urban tourist spots possible, the AR recommended GIS was designed and developed. (2) 91% were between the age of 20-40 among the 91 users, and the ultimate number of submitted information was 161. In addition, concerning the operation using Smart Eyeglass, which was conducted with tourists in the Minato Mirai area, the total number of users were 34, age of users were spread out, and all users had no experience in using Smart Eyeglasses. (3) From the results of the Web questionnaire survey, the system is compatible for the collection method of tourist spot information for users, and is mainly used to collect tourist spot information using the viewing and recommendation functions. From the results of the access analysis using the log data form during the operation, the utilization method of the system with PCs and mobile information terminals were very similar. Additionally, as the system using AR Smart Eyeglass was rated extremely highly, it was evident that it is possible to support tourists’ excursion behavior using PCs, mobile information terminals, and AR Smart Eyeglasses are possible. Keywords—Augmented Reality; Web-GIS; Social Media; Recommendation System; AR recommended GIS; Tourists’ Excursion Behavior